Shipping/Customer Satisfaction

**HOLIDAY ANNOUNCEMENT** Greetings! Hard to believe we are closing in on another year, but what a year it’s been! I genuinely appreciate every customer that passes through my store and wanted to share a couple things. Although I offer free shipping via the US Postal Service, for the holiday season I have lowered my FedEx shipping upgrade to $5. I strongly suggest my customers consider this small fee and upgrade to FedEx shipping for a more reliable shipping experience.

My Xmas order cut off date this year will be November 30th. All items ordered by midnight on November 30th will ship no later than December 8th. This will allow 2 weeks for carriers to complete deliveries before Xmas. While I can not guarantee a delivery date, I can guarantee your item will ship no later than Dec 8th if ordered by November 30th.

My standard shipping estimate is 1-7 days after you place your order. Most of my items are made to order unless otherwise listed in the description. If you have a specific "need by" date, contact me to discuss. 

I offer free Postal Priority shipping for all items listed on my website. I also offer a UPS/FedEx upgrade at checkout. Postal Priority should be 2-3 days but I have seen it take 6-12 days. UPS and FedEx are consistently 2-7 days depending on your location. This obviously varies around the holidays.

Every year in late October I will post a Christmas order cut off date. If you have any issues with your delivery, don't hesitate to contact me. 

I want every customer to be 100% satisfied with their purchase. If for any reason you are not completely satisfied, contact me and I'll correct the problem. 

Thank you for shopping NWA Plasma!

Jason Wyrick

Call/Text 479-274-0170